Yes! Bamboo fabric is naturally breathable and temperature-regulating. It allows air to circulate and helps keep you cool, making it perfect for everyday wear and active lifestyles.

Yes. Bamboo underwear is hypoallergenic, antibacterial, and free from harsh chemicals, making it a healthy choice - especially for sensitive skin or intimate areas. It keeps your skin dry and reduces the chance of irritation or infections.

Absolutely. Bamboo is moisture-wicking, pulling sweat away from your skin to help keep you dry and comfortable. It’s great for workouts, hot days, or staying fresh throughout your daily routine.

Bamboo fabric is naturally odour-resistant thanks to its antibacterial properties. It helps prevent the growth of odour-causing bacteria, so you stay fresher for longer - even during busy or active days.

The design of our undies are "one piece", meaning that the body of the undie is woven in one continuous loop. This allows the undie to not have any stitching/seams on the sides, where other designs often dig into the skin and cause irritation.

Because they are seamless, they are all one piece. No panels or pieces added. Just soft, breathable, beautiful bamboo against your skin.

Machine wash in warm water with similar colors.

Use only non-chlorine bleach if needed. Do not dry clean.

Lay flat or hang to dry—we recommend avoiding the dryer to maintain softness and longevity.

Processing Time:

Please allow up to 48 hours for your order to be processed.

Delivery Time:

Urban areas: Please allow 10 business days.

Remote locations: Please allow 6-15 business days.

Once your order is picked and packed, you will receive an email with a tracking number and link that will allow you to see the delivery status at any time.

We want to hear from you!

Thank you for shopping at our website, we hope you love our collection as much as we do!

We welcome all feedback, please let us know any thoughts, observations, or additions you love to see. We are passionate about customer service and are always eager to serve our supporters better!

Email us at: info@caroquilla.com

We will happily accept returns of unworn, unopened, non-sale item(s) within 30 days of delivery for a store credit or full refund. Due to health and hygiene regulations, CaroQuilla cannot accept the return of worn underwear.

To start the process of a return, please email us at returns@caroquilla.com and be sure to include the following:

• The order number, found in your confirmation email. (check your spam folder in you cant find it)
• The email address you used to place the order.
• Item(s) requesting to be returned.
• Reason for return

Note: unfortunately, without an order number, we cannot process a return.

Mark Downs

All mark-down items are Final Sale. including but not limited to Black friday, cyber monday, labour day sales. Clearance section and will not be deemed returnable.

Yes, we understand that confidence in fit is crucial to your satisfaction. But we must insist that, for reasons of hygiene, we that you wear a garment underneath anything your are potentially returning.

Worn items cannot be accepted.  Any signs of wear (e.g. markings like deodorant) will prevent us from being able to offer a refund.

Also, if you wish to return any of these piece(s) for refund within 30 days of delivery, please return to the original packaging and condition you received. Gracias